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Is gambling becoming a concern to you or a loved one? Get information, tips and help by calling Gambling: Help and Referral. The helpline is confidential, bilingual, and free. It is available 24 hours a day, 7 days a week, throughout Québec: 1-800-461-0140.

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Questions must relate to participation in games of chance (gambling habits, risks, strategies, help, etc.). We will not answer marketing questions about Loto Québec products. Other platforms are available for that purpose.

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Ginette
from Montréal asks:
Barely 3% of your billions of dollars in profits is invested in combatting pathological gambling. Who has determined this rate, and why is it so low?
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Ginette
from Montréal asks:
Barely 3% of your billions of dollars in profits is invested in combatting pathological gambling. Who has determined this rate, and why is it so low?

OUR ANSWERS

The amount of money invested to promote responsible gaming was determined in an agreement made in 2001 by the Ministère des Finances, Loto-Québec, the Ministère de la Sécurité publique and the Ministère de la Santé et des Services sociaux (MSSS). The agreement in question set up an assistance program for pathological gamblers and the people close to them. Every year, $22 million is paid to the MSSS, which has the mandate to offer a line of services related to pathological gambling, ranging from prevention to treatment and including research and evaluation. The money paid each year finances all the services required to reach all 16 regions of Québec. Loto-Québec also has programs and measures in place to keep players informed and encourage them to adopt low-risk gambling habits, as well as measures in gaming establishments to support players who dealing with a loss of control.

It is important to bear in mind that according to ENHJEU-Québec—a survey of 12,000 people in 2012 that was updated in 2014—the rate of moderate-risk gamblers is 1.4% and the rate of probable pathological gamblers is 0.4%. These data confirm the results of other studies carried out in 1996 and 2002, showing that these rates have been stable for years.

And finally, all of Loto-Québec’s profits (just over $1 billion last year) are turned over to the government of Québec and used to support its major missions (in terms of education, health, infrastructure and so on).

We trust the information above answers your question.

Lysandre
from Montréal asks:
Does Loto-Québec have a foundation to help pathological gamblers? Thank you!
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Lysandre
from Montréal asks:
Does Loto-Québec have a foundation to help pathological gamblers? Thank you!

OUR ANSWERS

Hello, Lysandre,

Loto-Québec does not have a foundation. However, the Corporation spends significant amounts every year to fight problem gambling – $27.1 million last year alone. Part of that amount (approximately $22 million) is paid to the Ministère de la Santé et des Services sociaux to financially support organizations that assist people who have gambling problems. Loto-Québec has also developed a series of initiatives to promote responsible gaming. The site from which you wrote to us is one of many examples.

Thank you

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